Privacy & Cookies Notice

We use a variety of different technologies on our websites. These technologies include (but are not limited to) cookies, scripts, fonts and images. Some of these are considered as necessary for us to deliver the website to you. Others are used to enhance our understanding of how you use our website, or to assist in our marketing activities.

The purpose of this notice is to explain how we use such technologies and the third parties we work with, and to provide you with clear information about their purpose. It also explains how you can control your online preferences.

New regulations will change the way in which the use of cookies is governed in the future and we'll update this notice once those changes come into effect. We may also revise this notice from time to time. If we make any material changes to the way we use these technologies, we will prominently publish the changes on our website.

Your Online Privacy

We promise to treat any personal information about you securely, fairly and lawfully. We are committed to protecting your privacy.

You can find full details of how we use personal information in our Customer Privacy Notice.

Cookies – what are they?

A “cookie” is a small text file that’s stored on your computer, smartphone, tablet, or other device when you visit a website. They contain specific information relating to your use of the website, such as login credentials, your preference settings or tracking identifiers.

Cookies are set by our web server, your browser and the web servers of the third parties whose cookies we deploy on our websites. They can be read, updated or deleted by those same servers each time you visit our website, depending on the type of cookie.

Some cookies are deleted when you close your browser. These are known as session cookies. Other cookies (such as tracking cookies or authentication cookies) remain on your device until they expire, or you delete them from your browser. These are known as persistent cookies and enable us to remember things about you as a returning visitor.

This website uses session cookies.

Cookies – how we use them

We use Strictly Necessary Cookies on this website. These are cookies that are essential for the safe operation of our website and for us to provide a product or service you have requested. Without these cookies we are unable to provide some products or services that you might request. This category of cookies cannot be disabled.

These cookies are used to:

• enable you to log into the secure areas of our website
• Help ensure that the content of a page loads quickly and effectively
• track errors on our websites and enable us to report incidents to our regulators
• keep our website and our customers’ information secure

The following cookies are used on this website:

Cookie Name	Purpose	Cookie Category	Expiry
NSC_xxx	These are load balancer session persistence cookies, which are set to ensure that subsequent requests always hit the same backend service for performance.	Strictly Necessary	This is set for a rolling period of approximately twenty minutes.

Some of the cookies used on our websites can be enabled or disabled through your browser settings. The ‘help’ function within your browser should tell you how, or you can find out by visiting: http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html, or search the internet for other independent information on how to delete cookies. You can set your browser to delete all past cookies and to disallow third-party cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.youronlinechoices.com/uk/your-ad-choices. Alternatively, you can search the internet for other independent information on cookies.